Smiley Terminal
Using the Smiley Terminal from HappyOrNot, you collect customer experiences in a quick and approachable way. The Smiley Terminal is a completely wireless feedback pillar, so you can easily place it anywhere you want. For example, placing the SmileyTerminal next to the exit, will make customers or visitors more likely to give an honest review.
Your Smiley Terminal is linked to your online dashboard via a secure connection, making all the data collected transparent 24/7. Discover the possibilities of finding out how your customers and employees experience your company. Discover areas for improvement and benefit from the great advantages of Feedbackmsiley.ae
- No internet connection is required to use the Smiley Terminal
- Fully wireless measuring device
- Simple and quick to install: within 3 minutes
- Equipped with the latest and smartest software for accurate data collection
- Ever since 2017 we have been named the sole preferred reseller of HappyOrNot for the Benelux region and now alsof or the entire UAE
Benefits Smiley Terminal
Obtaining reliable customer experiences can be a difficult task for many organizations. For example, dissatisfied customers are more likely to post online reviews than satisfied customers, creating an unrealistic image about the organization online. To gain reliable insight into the experiences of both employees and customers, an approachable measurement tool such as the Smiley Terminal is the proven perfect solution. With one simple push of a button, you can quickly get a 360- picture of customer and staff satisfaction. All data is stored immediately and can be viewed 24/7 via your own online dashboard. Implementing our Smiley Terminal has many great advantages:
- It shows commitment and benevolence toward employees and patronage in an approachable, but very valuable way.
- You remain continuously informed about customer experiences and gain early insight into any areas ready for improvement within the organization.
- HappyOrNot makes customer experiences easily visible to the entire organization
- It is suitable for every industry
- Provides 24/7 access to results via online dashboard
- You can easily share results on social media platforms
Do you have questions about Smiley Terminal or are you curious about the possibilities for your organization? If so, please get in touch.
Quick View shows a summary of the most important results at a glance. You get to see this in your dashboard through informative widgets. Seeing all this data in one place saves you time and streamlines your path to optimization.
To comprehensively analyze data, there are comprehensive Analytics dashboards. These are more long-term and allow you to analyze data specifically (for exact times and locations).
HappyOrNot Terminal customized for your business
To fully integrate HappyOrNot’s Smiley Terminal within your company, we offer the possibility to fully customize your Smiley Terminals according to your company’s corporate identity. Therefor, we give you the opportunity to make your Terminal fully customized in more ways than one:
Logo branding of Terminal
At Feedbacksmiley.ae, we offer you the opportunity to brand your Smiley Terminal with your logo, making your Terminal seamlessly match your company’s corporate identity. We process logos on the leg of the stand, so a large logo is also an option.
Custom branding of Terminal
In addition to incorporating your logo, we can also fully customize the Smiley Terminal for you. For example, consider customizing the standard colors to your company colors and fully custom processing of fonts and stand of the Smiley Terminal.
Would you like fully custom produced Smiley Terminals for your company? Then contact our sales team and discover the possibilities.
What else have Smiley Terminals to offer?
To maximize the user-friendliness of the HappyOrNot Terminals and make the collected feedback as easy to process as possible, the Smiley Terminals are equipped with the latest and smartest software.
Prevent abuse
To collect the most accurate customer feedback possible, the Smiley Terminals have built-in software that filters overly excessive button presses. That way, you are assured of accurate and reliable data.
Web and e-mail reports
You will receive summaries of the results by mail, in a frequency that suits your needs as required. The summaries will include information on the scores, location and timestamps. In addition, you will receive a highly concise summary that you can easily share internally to evaluate the results and discuss areas for improvement.
Share your results
HappyOrNot’s Smiley Terminal also offers the ability to share the results of your survey through social media platforms
Questions about Smiley Terminal? Please contact us
Are you curious how Smiley Terminal contributes to gaining insight into customer experiences and improving service towards your customers? Please feel free to contact us via 050 884 6516 or fill out the following contact form. We will contact you as soon as possible and be happy to provide you with expert, customized advice.